Cancellation

gohchristie
Level 2
I’m looking to cancel the service, a google search pointed me to your T&C which states that a written notice of min 30 days is required. However, I am leaving the country in two weeks so I’m not sure how to go about that
1 REPLY 1
BasilDV
Moderator

Hi @gohchristie

 

We are saddened that you've decided to terminate your service with us.

We'd like to raise your request to our Accounts team and discuss the available option for you.

 

Shoot me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted.

 

BasilDV