Hi @Eddie1, we're sorry to know that you'd like to cancel the service. We have located an account using your community details, but we'd like to make sure that we got the right one.
Can you PM us the account holder's name and the complete address?
To send a PM, please refer to this link: How do I private message (PM) in the community
Thanks for sending the account details via PM, @Eddie1. We have arranged an account specialist to contact you between 8AM and 11AM WA time today to address the concerns raised.
Let us know should you have further queries. Thank you.