Cannot add email to Outlook Windows 11

[Warwick]

I cannot add my email to Microsfot 365 Outlook  on Windows 11 - worked on Windows 10 - but refuses to work on Windows 11.  About to pull my hair out as nothing I do works.  Can anyone please help?

[david64]

Hi @Warwick . Do you get an error message when trying to add your email address?

What settings are you using?

[Warwick]

Using Mail.TPG.com.au  outgoing port 110. Incoming port 25.  Connection times out.

email address works on all other devices - but not the new upgrade to windows 11.

[Warwick · Accepted solution]

Sorry - also says we couldn't connect to the incoming POP server...does this help?

[david64]

@Warwick . 

Outgoing SMTP is port 25.

Incoming POP3 is port 110.

You may need to enable Authentication.

When working, you might consider enabling encryption.