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Cannot add email to Outlook Windows 11

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Warwick
Level 2

I cannot add my email to Microsfot 365 Outlook  on Windows 11 - worked on Windows 10 - but refuses to work on Windows 11.  About to pull my hair out as nothing I do works.  Can anyone please help?

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Warwick
Level 2

Sorry - also says we couldn't connect to the incoming POP server...does this help?

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david64
Level 12

Hi @Warwick . Do you get an error message when trying to add your email address?

What settings are you using?

Warwick
Level 2

Using Mail.TPG.com.au  outgoing port 110. Incoming port 25.  Connection times out.

email address works on all other devices - but not the new upgrade to windows 11.

Warwick
Level 2

Sorry - also says we couldn't connect to the incoming POP server...does this help?

View solution in original post

david64
Level 12

@Warwick . 

Outgoing SMTP is port 25.

Incoming POP3 is port 110.

You may need to enable Authentication.

When working, you might consider enabling encryption.