As of 28 May and even now, I cannot upload attachments, even very small ones to outward emails. The text box message says Error occurred uploading attachment:
Never had this problem before.
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For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
I will reply ASAP on receipt of the above.
My TPG app for IOS and Android - https://www.tpg.com.au/download
Thanks to PeterW who advised by email that you had reset my NBN box in the hope that it fixed by inability to upload attachments to an email. I made sure to reboot my desktop before trying out the fix but unforty it still doesn't work. A very slight difference now is that when I attempt to upload an attachment, there is a gap of 3-4 seconds when nothing happens and then the same error message pops up.
I noted that at least two other people have posted about the same problem.
Liz. I have the same problem which I have also posted on TPG Community as randcloos. What I did find out though is that if I access my TPG email on my mobile phone, then I am able to upload attachments, such as pictures taken on the phone, to an email, without experiencing this error!!! FYI.
Welcome to the community!
Are you using a 3rd party email client or our Post Office? Please post the screen shot of the error message.
Also send us your account details (Username/Customer ID together with the affected e-mail address).
In case you need a reference: How do I private message (PM) in the community