Cash returns

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Level 1a
Hi there, I canceled by account and using nbn with optus since 04/05/2020.
But tpg charged from my account, month May ,June and plus my advance payment.
I contacted customer service, they s said they would refund but no done yet.
Thank you
Please contact me
1 REPLY 1
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Moderator

Hi @0426642482 

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl