Chainlink light on nbn network connection device is red & blinking (with clicking)

[Herman14]

Hi,

My nbn network connection device has a red chainlink light with repeated clicking sounds. Power cycling has no effect. I have called TPG and there was a scheduled call back at 8 am today, but I have not been contacted.

Please help. Thanks.

[BasilDV]

Hi @Herman14 

We'd like to have a better understanding of the situation and see how can we help.

Please send us a private message with your account details.

BasilDV