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Change NBN (HFC) connection.

Level 2

I need to change my NBN connection from my living room to my bedroom.The NBN came from this tv port.

It is posible to make an appoiment for a technician forom NBN or TPG provider ?

thanks

Jorge

1 REPLY 1
Moderator

Hi @jorge1234 ,

 

To relocate your NBN HFC connection, is there an active or installed coaxial cable and port on the designated room? If yes, you need to contact NBN Co and request to relocate your connection.

 

If none, then you need to hire a private technician first to install a coaxial cable and port before contacting NBN Co for relocation.

 

You may contact NBN Co via Email at complaints@nbnco.com.au.

 

NOTE:

Any charges or fees that will be discussed is between you and NBN Co.

 

Regards,

BasilDV