Change of plan error

Highlighted
Level 2
I have tried to change my plan online but I receive the following error:
E:adsl_comm:thread_exists
2 REPLIES 2
Highlighted
Moderator

Hi Sacchen5, 

Welcome to TPG Community!

Normally it happens when you still have something pending on the internet service.

 

I advice you to contact service delivery department

 

Highlighted
Level 2
Hi luisc,
Thank you getting back to me. How would I go about contacting service delivery department? I've tried calling the customer service number and online chat, for 3 days and no one has been available.