Change plan

[marcozgz]

Hi,

I tried to change my NBN plan but got this error:

When contacting TPG, please quote this error code: < E:adsl_comm:thread_exists >

[KarlB]

Hi @marcozgz,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service? Also what plan are you trying to change to?

Regards,

Karl

[KarlB]

Replied via PM