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Hi,
I tried to change my NBN plan but got this error:
When contacting TPG, please quote this error code: < E:adsl_comm:thread_exists >
Hi @marcozgz,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service? Also what plan are you trying to change to?
Regards,
Karl
Replied via PM