Change plan

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Level 1c

Hi,

I tried to change my NBN plan but got this error:

When contacting TPG, please quote this error code: < E:adsl_comm:thread_exists >

2 REPLIES 2
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Moderator

Hi @marcozgz,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service? Also what plan are you trying to change to?

 

Regards,

Karl

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Moderator

Replied via PM