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Chromcast doesnt work on wireless 5G wifi

kannarakesh05
Level 2
Kept getting the message the chromecast and the device(phone) not connected to same network despite the chromecast is set up using same network and resetting chromecast for 10 times and tried with 3 different devices to set up chromecast
3 REPLIES 3
kannarakesh05
Level 2
Chromecast 2nd gen was working fine with tpg 4g lwireless wifi until 3 days ago
BasilDV
Moderator

Hi @kannarakesh05 

 

Just to clarify, were you using 4G Home Wireless before, then upgraded to 5G Home wireless broadband?

 

Kindly send us a private message with your account details for further checking.

 

BaislDV

kannarakesh05
Level 2
I tested if it works with 4g wireless broadband network. It worked perfectly.
After that I tried with 5g wireless broadband. Doesn't work.. refer the snapchat