Clicking - Blinking (FTTC NCD)

[msupkf]

help!

suddenly NBN internet stopped working today. started intermittently for a few hours (morning) and finally nothing this afternoon.

connection light is blinking blue and sometimes blinking red. also, there is a clicking sound

i tried the solutions offered by moderators like checking NBN status, resetting etc but no luck.

help! also sent an email to forum_admin@tpg.com.au

[Anonymous · Accepted solution]

Thanks for raising this to us, msupkf.

We'd love to help get to the bottom of this, to better understand the situation. Send us a Private Message with your account details (Username/Customer ID together with the address on file).
 

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Regards,

help!

suddenly NBN internet stopped working today. started intermittently for a few hours (morning) and finally nothing this afternoon.

connection light is blinking blue and sometimes blinking red. also, there is a clicking sound

i tried the solutions offered by moderators like checking NBN status, resetting etc but no luck.

help! also sent an email to forum_admin@tpg.com.au

[msupkf]

update:

all good now. technician replaced cable between socket outlet and NCD.

quick response by TPG, 5 stars!

[BasilDV]

Thank you for the update @msupkf

Let us know if you need further assistance.

Cheers!