Commencing NBN after a month

[ajayprakash54]

I want to commence my NBN after a month as I am with another company & contract will end in aug 2020. Can I commence my billing from aug 2020 ?

[David_M]

Hi @ajayprakash54 

Billing cycles normally start from when you request a transfer or a new order.

Keep in mind, it can take between 2-30days to get a new NBN service installed or re-located.

It may be beneficial to start a new order ASAP and use that overlap to your advantage and minimise any down time during any migration periods.

Regards,

David_M