Get online support
I have been experiencing connection dropouts several times a week with it happening more than a few times in a single day for the past few months now, and its at a point of extreme frustration. It's not my modem as I have replaced the Archer VR1600v that I received when I initially signed up with TPG and I'm currently using a Netgear Nighthawk D7800 so I know that isn't the issue.
Hi @moorie23
Welcome to the Community!
We'd like to have a better understanding of the situation.
Please send me a PM with your TPG username or customer ID number to assist you accordingly.
How do I private message (PM) in the community?
BasilDV