Connection issue

Andresc1993
Level 2
Hello,
Since yesterday my connection is unstable with spikes whole day. Internet keeps going off countless of times.
Does anyone having this trouble?
Thanks
3 REPLIES 3
BasilDV
Moderator

Hi @Andresc1993 

 

We'd like to have a better understanding of the situation and see what we can do to resolve this.

 

Kindly send us a private message with your account details.

 

BasilDV

Andresc1993
Level 2
My connection constantly keeps dropping out since yesterday I tried to reset the modem and nothing seems to work. It is happening like every 5 minutes.
Can you help me? Thanks
Tried to send you a private message but it keeps occurring an error
BasilDV
Moderator

Hi @Andresc1993

 

What error message are you receiving? 

 

Could you try again and provide your account details?

 

BasilDV