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Connection issues have been going on for weeks

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Level 1
My broadband connection has been off for several days now, i have complained to the tio as tpg have done nothing to assist me. I have spent hours on hold and lodged numerous faults with and still my internet connection is down. I need this fixed urgently as i use it for work, what can i do?
1 REPLY 1
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Moderator

Hi @Jack_96 

Could you pls send private message with your  username/Customer ID , Address and Contact details so I can check in our system.

Regards,

Sajal