Connection stability

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Level 1

Hi All,

 

I'm currently experiencing a very unstable internet via my PC's WIFI through to a TPG moderm.

My PING hovers around 25ms but jumps to 100,500 or even 800ms every 30secs or so.

 

Its very frustrating to try and use whilst this is happening. any idea how to fix this?

 

Thanks

Kent

1 REPLY 1
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Moderator

Hi @kentjacobsen92 ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, pelase refer to this link: How do I private message (PM) in the community