Hi @Emmaobarnett,
Our Technical Support Team is available Monday - Sunday 8am - 10pm. Let us take this opportunity to turn around your experience and see what causing issues with the connection and fix it.
Could you shoot us a PM with your details to better understand the situation.
How to send a PM?
Regards,
Guys i can't believe how bad TPG support is? When you don't need them it's fine but my internet has been soooo bad lately I'm so annoyed
They just sign tickets off as resolved when they're not. Their techs are only available 8-5, what sort of rubbish support is that? Not everyone works from home.
