Connection

[luset5]

Hi got no connection at all since yesterday morning,I live in rosehill around parramatta area .

[Ahra_G]

Hi @luset5, 

Welcome to Community! 

It appears that you already have contacted our support hotline and was advised about an ongoing outage affecting customers in Rose Hill. 

A dedicated team is monitoring the progress and should provide you with updates once available. 

We apologise for the inconvenience.

Regards,

Ahra_G

[luset5]

Thanks . Can you arrange someone from the technician department to at least come and have a look at the connection here at my apartment unit ?its almost a week now without internet. The suburb is Rosehill not Rose Hill thanks

[Anonymous]

Hi @luset5, we have checked the status of your connection and it shows up and running now.

If you're still having issues, feel free to drop us a message so we can investigate further.