Connection

[fiona11]

Hello received my nbn boxes have connected them at the moment the internet light isn’t on and when I connect my mobile to the internet there is a little lock box next to it

[sajalm]

Hi @fiona11 ,

Pls check this link for set up

https://community.tpg.com.au/t5/Broadband-Internet/NBN-Fibre-to-the-Curb-FTTC-Setup-Guide/td-p/7856.

If you still having issue, pls private messsage me with your Customer ID/Username and contact details,

Regards,

Sajal