TPG Community

Get online support

Constant NBN Drop Out and multiple modem failures

Ahra_G
Moderator

I understand, @myteekay1

 

We'll inform our Engineering Team regarding the status of your connection. 

 

Regards,

Ahra_G

Ahra_G
Moderator

Hi @myteekay1

 

As discussed with you over the phone by the assigned Engineer, the issue has been re-escalated to NBN Co for further investigation. 

 

Their team is awaiting updates and will be in touch as soon as it becomes available. 

 

 

Thanks!