Hi @gizmorusso, we have checked the status of your connection and it shows stable now.
We'd like to monitor this and if the issue persists, we'll investigate further. Also, please do not turn the modem and NBN connection box off and on whenever it drops and report back to us instead.
Thanks for getting back to us, @gizmorusso. We have escalated the issue to our Engineering Team for further investigation and a case engineer will contact you via SMS or phone call within the day to discuss the progression of the case.
If there's a need for us to send a technician, you will be advised. Please let us know via PM should you have a preferred contact number and time.
Let us know should you have further queries.