Hello, I’ve had my internet for about 5 weeks. In that time I’ve noticed a pattern. When it rains my NBN either cuts in and out or it completely disconnects forcing me to do a hard reset of the NBN connection device.
In that 5 week period I completely lost the internet for 5 days as my NbN got fried during the storms and my nbn device required replacement. When speaking to the technician he said flooded NBN pits shouldn’t cause drop outs because the connection was suspended in the air.
It is clear that there is a problem in my NBN pit regardless of what this technician says as I can lose connection within a minute of the rain starting.