TPG Community

Ask, answer and talk about our products

Constant dropouts on FTTB

SOLVED Go to solution
Level 1

For the last two weeks I have been having DNS issues / dropouts with my FTTB connection. I am experiencing constant drop outs of my internet connection. I reset my modem but the problem remained. I switched DNS to a third party DNS service, but that didn't work either. 


Any ideas on how to fix this?


Hi tomokaicho,,


We will need more information to properly assist you with your tech issue. What type of service do you have, TPG FTTB or NBN FTTB? Which indicator lights turn off or flash when the connection drops out?