How silly can TPG be if you are calling TPG it is in most cases to do with internet problems so it is quite assinine to suggest going to a TPG website. GET THE FONES WORKING!!! Even Telstra can be contacted albeit to the Philippines.
If you post your concern here, it is probably the quickest way for us to help you while we are adjusting to COVID-19 situations.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app. https://www.tpg.com.au/download
The bind I am in is that at Church Point I am in one of those black holes as far as mobile fones are concerned. I think it is about time that everyone stops using Cor-Vid as an excuse. I am sure there are ways around the problem one can still contact Telstra even if it is via the Philippines. Mind you it is time the pollies started to use some intelligence and back away from all of the Cor_Vid hysteria.
The phone app is a joke. Support tickets lodged through there do not get a response. The speedtest says there is no network connection when connected to wi-fi I just installed the app through. Get a proper dev.
