Contacting s

[7205908]

Hi, internet suddenly dropped out an hour or so ago and I've been on hold that long trying to get it fixed or find out what's going on and there is no answer, just a constant message. Is this the usual level of customer support? Awful, not impressed.

[Ahra_G]

Hi @7205908,

Our lines have been busier than usual but we're here to help. 

Please check if your address is affected by an outage/maintenance here: https://support.tpg.com.au/servicestatus

If your address is not listed, send us a private message and we'll pull up your account. 

-Ahra_G