Continual dropouts.

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Level 1a
Have100/40 fttn. I get continual dropouts and resyncs daily. TPG has sent out an NBN tech who repatched my connection at the node to a different line. Issue still persists. It's impossible to speak to anyone at TPG. Have been on hold with them for 3 hours plus for days at a time. Any mods who can raise a ticket for this?

I have the Huawei 658 modem which I suspect is the issue.
2 REPLIES 2
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9

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Level 1a
Hi Jayesh

I e had NBN out twice in the last fortnight to "fix" things but I'm still experiencing constant drop outs. I'm unable to reach tpg support. Do you have any suggestions?