Hi there,
I've been encountering "DSL Link Down" issue since FFTN (migration from ADSL) a couple of weeks back.
Similar to this case -> https://community.tpg.com.au/t5/Broadband-Internet/FTTN-Frequent-dropouts/td-p/2153
To be fair, ADSL was also a bit unstable with similar issue recently before NBN, but the disconnects continued with FTTN cutover. Download speeds is great at near 100mbps, though there is a fair bit of error packets.
Upstream Downstream
Current Rate (kbps)4419998620Max Rate (kbps)44260104167SNR Margin (dB)67.3Line Attenuation (dB)20.212.2Errors (pkts)155544782
I've spoke to helpdesk (last Friday), and was advised to use the TPG provided TPLink VR1600 modem/router (instead of my own TPLink VR2800). She did the link test and said she didn't see any issues.
There was no difference between the 2 modems, I'm still getting an average of 6-8 dropouts everyday with either modems.
e.g. yesterday's drops
2019-06-18 23:19:35
2019-06-18 19:29:19
2019-06-18 18:45:54
2019-06-18 17:54:03
2019-06-18 16:22:33
2019-06-18 05:26:59
As I work from home with lots of conference calls (webex), i get d/c from the conference calls which is not good.
Gaming also takes a hit, but not as much since i have to resort to using mobile wifi to game with my friends in Singapore (see my reply in https://community.tpg.com.au/t5/Broadband-Internet/Improving-Ping-to-SEA-from-Perth/m-p/33482#M12709)
Please advise.
Thanks!!!
Boon (tpg user: xxxxxx)
