DSL and INTERNET LIGHT NOT WORKING FOR OVER 24HOURS

[jesorg1992]

I called yesterday to let you know my internet and DSL light are not working, the guy I spoke to wasn't helpful at all and told me someone would call me back within 24 hours! It's now been over 24 hours and my internet is still disconnected! I need WIFI for my full time job plus my kids need it for school. I need this resolved and I need someone to call me to tell me what is going on!

[BasilDV]

Hi @jesorg1992

Welcome to the Community!

We were able to locate your account using your community details and understand that our Engineers has been in touch.

An NBN technician has been booked to visit your site to further investigate and resolve the fault.

Updates will be given via SMS or phone call as soon as it becomes available.

BasilDV