DSL light not on

[AnnaMac]

Hi
The DSL light is not on and so my internet is not working, I’ve checked the cord connections, turned it on and off etc however it is still off and I cannot use the service. I have checked for outages and there are none, can someone please help? I have lots of online work that needs to be completed this weekend so I am very concerned.
Thanks

[Anonymous]

Hi @AnnaMac,

Let us help get to the bottom of this. The flashing DSL light means the modem is having issues to connect with the line. Could you shoot us a PM with your details so we can proceed with the initial investigation.

How to send a PM?

Regards,

Hi
The DSL light is not on and so my internet is not working, I’ve checked the cord connections, turned it on and off etc however it is still off and I cannot use the service. I have checked for outages and there are none, can someone please help? I have lots of online work that needs to be completed this weekend so I am very concerned.
Thanks