I am allowed 50 GB peak data per month on my landline service. Most months this is plenty but not always. I used to go into my account to check my usage during a month and, if neccessary, I would concentrate my usage on offpeak times for the rest of the billing period.
In the last few months the daily update of my usage has becomme irregular, and I haven't been able to obtain an update for the last 2 weeks. Do I have to wait until my service is reduced to snail pace to find out that I've used my allocation?
I rang your help line and was passed to three people (I had to explain the problem 3 times), but all I could get was the offer of new plans. I'm not interested in a wireless service because I am not the only person in the house.
If I could rely on daily usage updates 12 months ago, why not now?