Data usage

grb43
Level 2

My data usage from March has been carried over to April and I am about to exceed my 10G after which I will be shaped to a standstill. Why has it change from previous billing periods?

1 REPLY 1
Ahra_G
Moderator

Hi @grb43

 

We're also curious in checking your bill cycle. Can we please have your Customer ID or username via private message so we can pull up your account and provide answers to your query.

Thanks! 

Ahra_G

 

My data usage from March has been carried over to April and I am about to exceed my 10G after which I will be shaped to a standstill. Why has it change from previous billing periods?