Disconnect

tanyasagar1
Level 2

hi 

 

I am moving out of the country and would like to disconnect my TPG internet service.

 

could you please advise me of the process and initiate as soon as possible?

3 REPLIES 3
BasilDV
Moderator

Hi @tanyasagar1 

 

Welcome to TPG Community!

 

We regret to hear that you've decided to cancel your service with us.

 

We'll arrange a call from our Accounts team to discuss the process as they need to confirm that the request is coming from the Account holder for security purpose.

 

Please send me a PM with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Regards,

BasilDV

tanyasagar1
Level 2

Hi

 

you can call me on 04xxxxxxxx between 3pm and 5pm tomorrow?

 

Thanks

 

BasilDV
Moderator

Hi @tanyasagar1,

 

Thanks for providing your contact details.

 

We'll arrange a call from our Accounts team on your requested time.

 

Should you require further assistance, please let us know.

 

Regards,

BasilDV