Disconnect

[tanyasagar1]

hi 

I am moving out of the country and would like to disconnect my TPG internet service.

could you please advise me of the process and initiate as soon as possible?

[BasilDV]

Hi @tanyasagar1 

Welcome to TPG Community!

We regret to hear that you've decided to cancel your service with us.

We'll arrange a call from our Accounts team to discuss the process as they need to confirm that the request is coming from the Account holder for security purpose.

Please send me a PM with your preferred time and best number to be contacted.

How to send a PM? Click here.

Regards,

BasilDV

[tanyasagar1]

Hi

you can call me on 04xxxxxxxx between 3pm and 5pm tomorrow?

Thanks

[BasilDV]

Hi @tanyasagar1,

Thanks for providing your contact details.

We'll arrange a call from our Accounts team on your requested time.

Should you require further assistance, please let us know.

Regards,

BasilDV