Disconnection issues

Highlighted
Level 1

My internet is unstable and keeps dropping out - sometimes for days at a time and then will come back on briefly then drop out again for very lengthy times

It has now been two days

My IP status is showing as disconnected

I have rebooted my modem several times and this does not help

Any assistance would be greatly appreciated as I am working from home

1 REPLY 1
Highlighted
Moderator

Hi

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter