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NBN FTTC IP address changing frequently

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Level 1c

About 4 weeks ago, our NBN started resetting itself frequently and gets a new IP address. Before this, everything was fine and stable. We did see very occassional changes in IP address, but now it's happening up to several times a day. This is very annoying for 2 reasons:

 

1. We are constantly having to update our white listed IP addresses while working on web development projects.

2. The connection drops out for a few minutes every time this happens.

 

Could we please get this addressed ASAP? 


Thanks

1 REPLY 1
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Moderator

Hi

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter