Disconnection

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Level 1b
My NBN has been disconnected for over 24 hours now, I got a message this morning saying there is a outage but when I go online it states there are no outages in my area.
1 REPLY 1
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Moderator

Hi @Shaiannegalvin, we have checked the status of your connection and it shows stable at the moment.

 

We'll see how it goes and if the issue persists, please let us know so we can investigate further.

 

Please also check what light on the modem and NBN connection box normally goes off whenever the connection drops. Thank you.