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Double Billed after Cancelling account and advising multiple times to check via email

flynrfr37
Level 2

Hi There TPG,

 

Looks like you've double billed me fro services this month. Once on the 5th and again today.

 

MS

1 REPLY 1
Shane
Moderator

Hi @flynrfr37,

 

Welcome to the community!

 

Thanks for raising this to us. I am sad to know that you are billed twice, I would love to help and raise this to our Account Specialists Team for handling. Please drop me a private message with your account details (Username/Customer ID together with the address on file). Also include your best contact number and preferred time.

 

How do I private message (PM) in the community

 

Regards,

 

 

Hi There TPG,

 

Looks like you've double billed me fro services this month. Once on the 5th and again today.

 

MS