The last week we have seen an escalation in drop outs per day, and just recently the "line disconnected" message in the TPG provided TP-Link 1600v modems (we have a spare from last fault) and our TP-Link AC2800.
the disconnections make no sense as I can come home and find the connection only reconnected and hour earlier when no one was home for 7 hours.
they dont appear to be linked to peak traffic as again, all different times.
I know NBN had the fault last time, this is incredibly similar.
any help appreciated.
thank you all
Thanks for raising this with us.
I've run some remote test and was not able to detect any fault on the NBN network. It is also showing a stable connection as of the moment.
Please observe your connection and contact our Tech team directly on 13 14 23 (option 2 + 2) to receive a real time support.