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E:adsl_comm:thread_exists error when trying to move house and upgrade to NBN

Level 1

Hi there,

I'm trying to move house and sign up for NBN at my new address but I keep getting this error E:adsl_comm:thread_exists

Have been trying to sort this out for over a week and haven't been able to get in contact with anyone. Would really appreciate someone contacting me as it will be very difficult to work and study at home at my new address if internet is not connected in time.

Thank you




My records shows that your request for cancellation has been received and it is on process to completed.

We will update you when it is completed