Email Account Hack

romap
Level 3

About 3-4 weeks ago I submitted a community post about my wifes TPG email account being hacked.

And asked for advice and help on how to fix the problem currently she can only receive emails not send! 

 

Not only has there been no respose from any body, the post itself has been removed!

7 REPLIES 7
Riezl
Moderator

Hi @romap , please send us the account details and the email address you are having issue with. To send a PM, please refer to this link: How do I private message (PM) in the community 

romap
Level 3

Hello Riezl,

Followed the instructions, nowhere does it come up with send a message.

Shows you as a moderator and all you stats and a whole bunch of questions and responses

Cheers

Romap  

Shane
Moderator

Hi @romap,

I sent you a private message, please check your inbox.

 

Regards,

 

 

Hello Riezl,

Followed the instructions, nowhere does it come up with send a message.

Shows you as a moderator and all you stats and a whole bunch of questions and responses

Cheers

Romap  

romap
Level 3

Shane,

I replied to your PM as instructed on Sunday 3/Jan/2021  and have had no response from you.

Regards

Romap 

Shane
Moderator

Hi @romap,

 

I did not received a Private Message from you, can you please check if you're able to see the 'Send Message' button on my profile.

 

How do I private message (PM) in the community

 

Regards,

 

 

Shane,

I replied to your PM as instructed on Sunday 3/Jan/2021  and have had no response from you.

Regards

Romap 

mitkahartford
Level 2

Are hacks like this common? I suspect my account also got hacked, but there are no clear signs of it. It just behaved weirdly while I wasn’t logged in. I changed the password, but I wonder whether any of my personal data got leaked. Is there a way to check it?
Recently, my accounts in various services and social networks, and I suppose something happened to my PC. The computer specialist I asked for help couldn’t find anything, so I decided to look for answers on the other side of the force on www.guidedhacking.com. It’s a forum for learning how to hack various devices and accounts to detect weak security points.

BasilDV
Moderator

Hi @mitkahartford

 

There's no way for us to check if your personal data got leaked or if your email was hacked.

 

To prevent any fraudulent issues, please change all of your accounts password, change your credit card or bank account pin, run a full scan on your computers to make sure that no malware or spyware was installed.

 

You may also check this article that we've created for other options.

BasilDV