Email being rejected

[pda123]

If I try to send an email I get the following message:

An error occurred while sending mail. The mail server responded: 5.7.1 [TPG-S02] [12BK0HKO014139] Message rejected as it appears to be spam. Use SMTP AUTH, PostOffice, or contact the Postmaster Team <postmaster@tpg.com.au>. Please check the message and try again.

This has just started in the last day.

I've tried your published solutions, none work!

Peter

[Anonymous]

Hi @pda123 ,

Thanks for raising this to us, we're sad to know that you're having issue sending emails. Here is an article that will guide you on how to fix this, please see link below.

Cannot Send Email Rejected by the Server/Banned from using SMTP 

Let us know how it will go.

Cheers!

[pda123]

As I mentioned in my first post, I have tried this. TPG would not allow a password change, so this didn't work!

[Riezl]

Hi @pda123, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

Please also include the email address you're having issue with.

To send a PM, please refer to this link: How do I private message (PM) in the community