Email delays

phillipwitts
Level 2

Hi, I am having delays between Emails delivered to my Chariot Webmail and  access to them via Outlook. Today Email arrived in Chariot Webmail at 07.34AM and was not available in Outlook until 10.07AM. This also happened overnight on 5-6 May. Emails were in webmail prior to 10.00 PM and did not hit Outlook until after 09.00AM.

Why?

Regards, Phil

3 REPLIES 3
Shane
Moderator

Hey, phillipwitts.
 

Let us help and fix this issues affecting the emails, could you send us your account details (E-mail address/Username/Customer ID) also include your best contact number and preferred time. We will arrange our Chariot Support Team to contact you for investigation.

How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093

Regards,

phillipwitts
Level 2

Hi, your link on how to send aPM failed.

BasilDV
Moderator

Hi @phillipwitts

 

I've updated the link, which should start working now.

We'll wait for your details to be sent via PM.

 

BasilDV