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Emails not getting thru

adslp6ko
Level 2

Emails to my tpg account from one particular person in France never arrive. Somehow they get blocked / deleted somewhere. There sending domain is champagnevj.com   .  Crazy why this happens.

1 REPLY 1
Anonymous
Not applicable

Hi @adslp6ko ,

Welcome to the community!

 

We'd love to help get to the bottom of this and raise this to our Postmaster. To better understand the situation, shoot me a private message with your account details (Username/Customer ID together with the address on file).

Also include the following details.

TPG Username:
Affected E-mail address:
Potential Subject line:
Sender's E-mail address:

 

How do I private message (PM) in the community 

 

Regards,

 


@adslp6ko wrote:

Emails to my tpg account from one particular person in France never arrive. Somehow they get blocked / deleted somewhere. There sending domain is champagnevj.com   .  Crazy why this happens.