Extremely slow FTTB speed

[jamesbtax]

My account number is 6792433. My internet speed has been below 0.8mbps all evening. Can you please confirm what the problem is?

[luisc]

Hi jamesbtax

My records shows that your service is into specs, could you advice if still have that low speed?

On the other hand, if you can test the speed using your mobile and speedtest app.

Thanks