FTP error started today

[ribbit]

I went to upload an image to my TPG webspace today and had an FTP failure. I use Filezilla. The FTP configuration has not been changed, nor has any device or configuration since I did the last upload about 5 days ago.

I tried it from a completely separate device and network only to get the same failure.

Filezilla returns:
Status: Resolving address of users.tpg.com.au
Status: Connecting to [2001:8004:11d0:4e2a::cb1a:1850]:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Status: Server does not support non-ASCII characters.
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: EPSV
Response: 229 Entering Extended Passive Mode (|||9523|)
Command: MLSD
Error: Disconnected from server: ECONNABORTED - Connection aborted
Error: Failed to retrieve directory listing

Any info? I note I can still acess my webspace via the TPG web site.
Nothing on the TPG site about outages, and nothing has changed at my end.

Thanks

[Shane]

Hi @ribbit

Welcome to the community!

Thanks for raising this to us to get an a real-time update related to TPG webspace you can raise this directly to our Network Engineers by sending email to dna@tpg.com.au or postmaster@tpg.co.au.

Let us know should you require further assistance.

Cheers!

I went to upload an image to my TPG webspace today and had an FTP failure. I use Filezilla. The FTP configuration has not been changed, nor has any device or configuration since I did the last upload about 5 days ago.

I tried it from a completely separate device and network only to get the same failure.

Filezilla returns:
Status: Resolving address of users.tpg.com.au
Status: Connecting to [2001:8004:11d0:4e2a::cb1a:1850]:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Status: Server does not support non-ASCII characters.
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: EPSV
Response: 229 Entering Extended Passive Mode (|||9523|)
Command: MLSD
Error: Disconnected from server: ECONNABORTED - Connection aborted
Error: Failed to retrieve directory listing

Any info? I note I can still acess my webspace via the TPG web site.
Nothing on the TPG site about outages, and nothing has changed at my end.

Thanks