FTTB connection drops out then no email

[Preman]

Currently have issues with FTTB connection as it keeps droping out and re connecting and with that the email will not reconnect ? Have to restart the modem to get email working.

Hardware Version:Archer VR1600v v2 00000000

ID Time Type Level Log Content

1	2016-01-01 10:01:26	PPP	Error	ppp1
2	2016-01-01 10:01:25	PPP	Error	ppp1 Timeout waiting for PADO packets

Log Settings

ID Time Type Level Log Content

1	2020-10-16 14:54:33	DHCPC	Notice	Recv no OFFER, DHCP Service unavailable
2	2020-10-16 14:54:30	DHCPC	Notice	Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
3	2020-10-16 14:54:27	DHCPC	Notice	Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
4	2020-10-16 14:54:22	DHCPC	Notice	Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
5	2020-10-16 14:54:19	DHCPC	Notice	Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
6	2020-10-16 14:54:16	DHCPC	Notice	Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
7	2020-10-16 14:54:15	DHCPC	Notice	Recv no OFFER, DHCP Service unavailable

[BasilDV]

Hi @Preman 

Thanks for raising this in the Community.

We'd like to look into your account for better understanding of the situation.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV