FTTB internet not working since yesterday

[aongdria]

Hi,
I am in NSW Artarmon 2064 and the internet stopped working since yesterday. I checked service status and there is no problem. I tried retart and trobleshoot but still no internet. I am not very happy. Please help.

[Rica_R]

Hi @aongdria,

We're here to check this for you.

Send us a PM with your TPG account and we'll have a look at your connection.

We look forward to working with you. 

[aongdria]

Thanks JHOEY
How can I send pm??

[Rica_R]

Hi, @aongdria.

Here's how you can send us a PM: 

How do I private message (PM) in the community? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093/highli...

[Rica_R]

Can you also please confirm the light status on your modem?