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FTTC Connection dropping in and out

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At the moment our Engineers are still awaiting updates from the NBNCo we chased this with them to prioritise this case, expect our Engineers to provide you the feedback once it becomes available. 

Thanks, I did receive an appointment confiirmation last night jusp past 9pm via SMS, I replied YES to the automated system to OK the appointment (the same as a the day before) instead of 1 (as it's apparently differnt for the NBN system) so there has been no response from NBN. We have experienced dropouts all day making work impossible. If you could instigate an NBN action again that would be appreciated.

Level 2

Thanks, problem resolved yesterday, tech discovered a severed wire in the pit containing my local DSLAM.

TPG subscriber since 24 Aug 2009